Effective Date:09/05/2022 Last updated on: 09/05/2022
At KisanSupply, a digital property of A1 Kisan Supply Private Limited, we respect the privacy of our Users. This Privacy Policy explains how we collect, use and share your personal information. Please read this Privacy Policy carefully. If we change our Privacy Policy/Practices, we may update this privacy policy. If any changes are significant, we will let you know through [Mail, Notifications].
IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THIS APPLICATION.
This Privacy Policy governs the manner in which KisanSupply collects, uses, maintains and discloses information collected from users (each, a "User") of the KisanSupply. This privacy policy applies to the Site and all products and services offered by KisanSupply.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.
your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
This Privacy Policy applies to the Users of KisanSupply Services anywhere in India, including the Users of its features and other services. This Privacy Policy describes how Kisan Supply and its affiliates collect and use your personal data.
This KisanSupply is a digital property operated by A1 Kisan Supply Private Limited having its registered office at Door No.-12510, Plot No. 42, Gowrav Gardens, RK Nagar, Anantapur, Andhra Pradesh- 515001. We are committed to protecting and respecting your Privacy. We do collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 (also known as ITA-2000, or the IT Act) and other national and state laws which relate the processing of your personal data.
We collect your information in order to provide and continually improve our services. Our Privacy Policy is subject to change at any time without notice, to make sure you are aware of any changes, please review this Policy periodically. All the Partners and Independent Partners who are working with or for us, or who have access to personal information, will be expected to read and comply
with this Policy. No third-party may access or process sensitive personal information held by us without having first entered into a Confidentiality Agreement.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our App, register on the App, place an order, and in connection with other activities, services, features or resources we make available on our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our App. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App related activities.
The information we may collect via the Application depends on the content and Services You Use, and includes:
Demographic and other personally identifiable information (Such as your name and email address) that you voluntarily give while registering on Our App or when choosing to avail various Independent Partner Services related to the Application. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who access the Application.
Information our App or Servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, replying to a message, as well as other interactions with the Application and other Users via server log files.
We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers' utilized and other similar information.
Users information from the Social Networking sites, such as <Facebook, Google+, Instagram, YouTube, Pinterest, Twitter>, including your name, your social network user name, location, gender, birthdate, email address, profile
picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our Access or Permissions, you may do so in your device’s settings.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn off in your Device’s settings.
We may request access or permission to certain features from your mobile device, including your mobile device’s storage. If you wish to change our access or permission, you may do so in your Device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized Service experience. Specifically, the KisanSupply may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently. The collection of your information enables us to perform necessary actions to maintain our services, including the troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usages and activity trends.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App. It helps us to personalize the user’s experience or personalize Users’ account.
We may use feedback you provide to improve our products and services. It enhances the safety and security of our users and services. We use personal data to help maintain the safety, security, and integrity of our services and users. KisanSupply uses the information we collect (which may include call recordings) to provide customer support, including to investigate and address user concerns and to monitor and improve our customer support responses and processes.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send Users information they agreed to receive about topics we think will be of interest to them. KisanSupply may use personal data to market our services to our users. This includes sending users communications about KisanSupply Services, features, promotions, studies, surveys, news, updates, and events. We may do so through various methods, including email, text messages, push notifications, in app communications and ads, and ads on third party platforms.
We may use the email address to send User information and updates pertaining to their Service order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our App.
We may use personal data for testing, research, analysis, Service development, and machine learning to improve the user experience. This helps us make our services more convenient and easy-to-use, enhance the safety and security of our services, and develop new services and features.
KisanSupply performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users in improving our existing services and features, or for purposes of KisanSupply’s legitimate interests developing new services and features.
We may use personal data to investigate or address claims or disputes relating to use of KisanSupply’s services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, or pursuant to legal process or governmental request, including from law enforcement.
KisanSupply performs the above activities on the grounds that they are necessary for purposes of KisanSupply’s legitimate interests in investigating and responding to claims and disputes relating to use of KisanSupply’s services and features, and/or necessary for compliance with applicable legal requirements.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our App.
Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information.
We take due care to protect Users' data. Technical measures are in place to prevent unauthorized access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage. We work to protect the security of your information during the transmission, this allows sensitive information such as credit card and numbers, UID’s and login credentials to be transmitted securely.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal Users' information.
We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your usernames and password to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our Services.
We are an Indian company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside your states, province and country. This data may be subject to the laws of the countries where we send it.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Some of KisanSupply’s services and features require that we share personal data with other users or at a user’s request. We may also share such data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes. KisanSupply may share users’ personal data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.
This includes sharing personal data with law enforcement officials, public health officials, other government authorities, airports (if required by the airport authorities as a condition of operating on airport property), or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies; to protect KisanSupply’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services. In the event of a dispute relating to use of another person’s credit card, we may be required by law to share your personal data, including trip or order information, with the owner of that credit card.
Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. KisanSupply uses cookies and similar technologies for purposes such as:
authenticating users
remembering user preferences and settings
determining the popularity of content
delivering and measuring the effectiveness of advertising campaigns
analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services
Our App may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the App may not function properly.
Additionally, we may use third-party software to serve ads on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Services.
KisanSupply retains user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.
Users may request deletion of their account at any time through the help
section or mail option in the KisanSupply, or through KisanSupply’s website.
Following an account deletion request, KisanSupply deletes the user’s account and data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user’s account such as an outstanding credit or an unresolved claim or dispute. Because we are subject to legal and regulatory requirements relating to Independent Partners, this generally means that we retain their account and data for a minimum of 5 years after a deletion request.
You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below.
By any other means, if provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot
problems, assist with any investigation, enforce our Terms of Use and/or to comply with legal requirements.
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out any time by:
Noting your preference at the time you register your account with the Application
Login into your account setting and updating your preferences
Contacting us using the contact information provided below
And if you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our App from those we actually know are under 16 years of age, and no part of our website is structured to attract anyone under the age of 16.
KisanSupply enables users to access and/or control data that KisanSupply collects, including through:
The Settings or Privacy menu in the KisanSupply allows Users to set or update their preferences regarding location data collection and sharing, emergency data sharing, and notifications.
Users can enable/disable KisanSupply to collect location data from their mobile devices through their device settings, which can be accessed via the Settings > Privacy > Location menu.
Users can enable/disable KisanSupply to share their real-time location data from their mobile devices with their drivers through their device settings, which can be accessed via the Settings > Privacy > Location menu.
Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission,
and these platforms have different methods for how that permission can be obtained. Please check the available settings on your device or check with your provider.
Users may opt in/opt out from these communications, marketing notifications, Live location sharing, updates and news received from the KisanSupply by checking their device settings at any time.
WE MAY OCCASIONALLY UPDATE THIS PRIVACY POLICY.
KisanSupply has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Use of our services after an update constitutes consent to the updated Privacy Policy to the extent permitted by law.
If you have any questions about this Privacy Policy, the practices of this App, your dealings with this KisanSupply and you would like to ask about or complain about how we process your personal information, please contact us for support, or mail us at one of the addresses below.
KisanSupply,
A1 Kisan Supply Private Limited
Godown Premise, Sy no 193/2,
Near Sri Krishna Temple, Dommasandra,
Sarjapur Main Roar, Bangalore - 562125 Karnataka
[email protected] 9686866466